Do I need an appointment for an estimate? How long will it take? Is there a cost?
Our estimates are free, and you may schedule an estimate anytime during our hours of operation. The easiest and most preferred way to get an estimate for our customers is to email us pictures of your damage to Service@ImportCollision.com Most estimates take approximately 20 minutes to complete, depending upon the extent of the damage.
How do I set up an insurance claim?
To begin the claims process, you will need to contact your insurance company and report the accident. Tell them you choose to have your collision repairs done at Import Collision Repair. Contact us directly and our customer service representatives will guide you through the process. We are a direct repair facility with most insurance companies. This means we can make the process simple and convenient for you.
Should I drive my car after an accident?
It really depends on the extent of your damage. Generally speaking, if you have any lights out, or your car doesn’t feel “quite right”, or parts are rubbing on tires, give us a call and we can arrange towing. You may also request to have your vehicle towed to our shop direct from the accident scene.
Can you help with rental car arrangements?
Yes, we can! We offer our own luxury rental cars that in most cases are of no out of pocket expense to you. Unlike other collision repair centers we put our customers first unlike the other guys who will have you driving a cheap economy car.